1.1 "Friends of The Civic Charitable Trust" is a non-profit organisation dedicated to protecting and promoting the Civic Theatre, and it's history.

1.2 "Product" means any product sold by Friends of The Civic Charitable Trust, The Civic Theatre, it's assigns or agents, on this site and the subject matter of this contract.

1.3 "G.S.T" means New Zealand Goods and Services Tax at 15% of the purchase price.
G.S.T is payable by all companies or individuals ordering from within New Zealand.
However, Friends of The Civic Charitable Trust is not required to charge G.S.T.

1.4 "Nominated Payment Authority" means Visa.

1.5 "Site" means civictheatre.co.nz and affiliated Internet websites.

1.6 "Cheque" refers to cheques from New Zealand only.

1.7 "Fax" means facsimile transmission.

1.8 "Purchase Order Reference Number" means the order number that is generated on this web site to confirm an order made via this web site.

1.9 "Return Order Number" means a reference number provided to the customer by Friends of The Civic Charitable Trust before accepting the return of product.

2.2 Product purchase prices shown, exclude postage/handling charges and G.S.T.

2.3 All prices referred to in these terms and conditions, and on this site, are in New Zealand dollars.

2.4 All payments will be collected in New Zealand dollars.

3.2 Product will be paid for by authorising Friends of The Civic Charitable Trust to charge any one of your nominated payment authorities.

3.3 The price for product, shall be the price quoted on the site, at the time of making an order. All prices are exclusive of G.S.T.

3.4 The product purchase price does not include the cost of packaging and freight.

3.5 Payment in full by the nominated payment authority for product ordered, will be made on the date of dispatch of the product. Friends of The Civic Charitable Trust is not responsible for any variation in price caused by currency fluctuation from the time of order, to the time of dispatch of product.

5.2 Friends of The Civic Charitable Trust will use all reasonable effort to deliver product, in an acceptable condition, to the delivery address specified by the customer.

5.3 Unless otherwise stated, the cost of freight and delivery will be payable by the customer and will be listed separately on the site invoice, the payment invoice forwarded with product or, otherwise advised to the customer by Friends of The Civic Charitable Trust at the time of, or soon after, the customer placing the order.

5.4 Notwithstanding clauses 5.1 and 5.2, Friends of The Civic Charitable Trust shall not be liable for failure to deliver on a timely basis whether the failure to deliver on a timely basis has been due to causes beyond the control of Friends of The Civic Charitable Trust, or otherwise.

5.5 Friends of The Civic Charitable Trust is not liable for any import duties or taxes levied on product imposed by authorities in any country outside New Zealand. Such charges are the liability of the customer resident in that country, or who ordered the items delivered to that country, outside New Zealand.

5.6 Friends of The Civic Charitable Trust will not deliver to Post Office boxes and requires a physical address to which to deliver product.

5.7 Delivery & Freight charge depends on the order and subsequent package size, and will be confirmed with the customer. Friends of The Civic Charitable Trust endeavours to keep delivery and freight charges to the minimum. However, there is a minimum delivery charge of $5-00 for packaging and posting within New Zealand (an increased charge may be required subject to the size and weight of the package).

5.8 Friends of The Civic Charitable Trust is not liable for cheques lost in the mail or during transit from the customer to Friends of The Civic Charitable Trust.

5.9 Product paid for by cheque will have 5 days added to the delivery time, for cheque clearance. Friends of The Civic Charitable Trust reserves the right to withhold product delivery, until cheque clearance.

5.10 Product within New Zealand, subject to size and quantity, will usually be delivered , via Post. Product outside New Zealand will be delivered by the most expedient service, subject to order type and size, and will be confirmed with the customer prior to dispatch.

7.2 Except as provided by law, no warranty or guarantee is given, or liability accepted, for any damage to product due to external causes, including accident or misuse or use of product, other than for the manner intended for the product.

8.2 Return of product due to Friends of The Civic Charitable Trust error or omission, can only be accepted after obtaining a 'Return Order No' from Friends of The Civic Charitable Trust.

13.2 The Customer is aware of his or her rights, under the Privacy Act 1993, to have access to personal information held by Friends of The Civic Charitable Trust, and to request correction of the information, and to be informed of action taken in response to any such request, and/or to request that there be attached to the information a statement which the Customer can supply to Friends of The Civic Charitable Trust, relating to the fact that the Customer has requested a correction. The Customer agrees to pay to Friends of The Civic Charitable Trust the reasonable charges requested by Friends of The Civic Charitable Trust in relation to the time, and attendances involved in complying with the Customer's request in this regard.